Opentrons 12-month Extended Warranty
Opentrons 12-month extended warranty, maintenance and repairs provides our customers assurance their automation is always in excellent condition to maximize uptime. This extended warranty provides a longer warranty on parts, modules and provisions for replacement of the OT-2 and modules. It also includes a semi-annual health check to ensure instrument performance and continues all free basic benefits and free shipping on parts.
No need to wait for a service engineer - Faster parts and unit replacement!
Eligibility: Available to all regions for direct customers. Only available for OT-2R. Must purchase warranty within 60 days of hardware shipment. Not available for distributors and OEM/integrated devices.
Pipettes are not covered by this warranty.
- Warranty, Maintenance and Repairs (remote installation with free shipping) on OT-2 unit, hardware, certified parts, and modules
- Free semi-annual health check
- Free remote installation
- Free shipping
Exclusions apply for accidents, misuse, abuse or neglect. This warranty also excludes pipettes.